Digital Transformation continues for Community Transport in Pembrokeshire

The Motability Foundation-funded Community Transport Transformation Project has taken another major step toward digital transformation within the Community Transport sector in Pembrokeshire.

We are delighted to announce that Sharon Stace-Smith, Founder and Manager of Manorbier Minibus, has become the first Community Transport Operator (CTO) in Pembrokeshire to implement the new OPTiMiSe booking and scheduling system.

With support from the transformation project, Manorbier CT has also received new IT equipment and digital infrastructure to help streamline the coordination and delivery of their services.

What this means for Manorbier Community Transport:

• More efficient booking and scheduling of passenger journeys

• Improved communication and coordination with drivers and volunteers

• Better data collection to demonstrate community impact

• Reduced administrative time and more focus on supporting passengers

• A stronger foundation to grow services and meet future transport needs

This is an important milestone in the project’s ambition to modernise and strengthen community transport across Pembrokeshire.

Next steps:

Staff from Bloomfield House Community Centre NDCSA and The VC Gallery Pembroke Dock have already begun training with the Transformation Team and will soon be implementing OPTiMiSe and new IT infrastructure as part of the next phase of this digital transformation journey.

Together we are building a more resilient, connected and future-ready community transport sector for Pembrokeshire.